Hello, Tony here please help

I tranfered ETC from Kraken to my Jaxx wallet. Did so on 23rd @ 10375 confirmations so far and still did not get
Please check
Any advice is well appreciated

Reach out to Jaxx for support. They sometimes have some wallet issues.

Hello Anthony,
Thank you for a prompt reply, forgive me I am new at this can I retain the same ETC address and change wallet or would this cause more problems!


I’ve never used Jaxx but if you have the mnemonic key you may be able to use it with other wallets. It varies though so if you switch to another wallet I’d suggest moving it to the new address the new wallet gives you.

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done, thank you millions and happy holidays