I sent etc to eth wallet [Solved]


#1

two weeks ago i used changlly to send btc to my eth wallet. in mistake i clicked on etc. i have tried to reach my wallet service but there not giving me an answer. can anyone help me? the wallet is called freewallet


#2

Yes, what wallet are you using ?


#3

http://gastracker.io/addr/0xaa43e382d77d2878d4166680cf2a9f8957b972b8


#4

Never heard of free wallet. As long as you have any of the private key/ mnemonic/ json file to that address then you should be able to access it by putting it into: https://ethereumproject.github.io/etherwallet/


#5

freewallet


#6

i dont have a private key/ mnemonic/ json file. all i have is the hash address. should i ask for the keys from my wallet?


#7

Yes, you should be able to get the keys from whatever wallet you’re using. Just don’t share them with anyone.


#8

is there such a thing As a hosted wallet that can not provide keys or are they obligated too??


#9

No freewallet is a centralized wallet… One huge storage/paying wallet. @itay who owns that wallet


#10

@itay I would recommend you to change your wallet to a hardware wallet.

Software wallet

Hardware wallet

or just that one

#11

Jaxx is not open-source, cant recommend it, but if this is his gastracker link then he has just lost 2k$ if he doesnt get the privkey


#12

i own the wallet. i sent an email to freewallet support, asking for my key. my question is can i get it with out there help?


#13

this is whats on there website when i type “where is my private keys”

“As Freewallet is a hosted wallet, it’s not feasible to provide the private keys to individual wallet addresses. Doing so would prevent us from taking advantage of our secure cold-storage technology to protect your funds.”

thank you for your time @MM_MarioMichel @Preisschild @anthony


#14

I don’t think so because freewallet has got all the privatekeys or if they don’t that would be interesting where are all the privatekeys stored. Because as I already said freewallet stores the ETH you get in there own wallet this is why you can sign in/log in with Google and Facebook. account. I would again recommend you to change wallet


#15

yea he should change wallet, but he has over 2K $ on this wallet


#16

try to contact them if there is something that you can do


#17

i will for sure change wallet, but only after i get my money.


#18

Just wanted to know if you got any news. “Freewallet just support ETH” this told me one of there supporters.


#19

they told me there working on the issue. i havent heard from them in weeks. i asked for the private keys. and didnt get an anwser. should i wait patiently or do something?

again thank you to anyone helping.


#20

Yeah just ask if there are some news.